Senior Technician - Product Validation
Level: IC3
Reporting To: Team Lead - Product Validation
Department: R&D
Location: Huntingdon
Purpose of Role:
The purpose of the Senior Technician – Product Validation role is to plan, setup and execute various tests on Xaar’s products, including printheads, ink supply systems and datapath components, for internal projects and/or or customer support, for the purposes of product validation.
Tests must be carried out diligently, in accordance with best practice and SOP, to produce quality data on a tight timeline. All tests should be documented and reported back to the test requestor.
The successful applicant will be trained to become a specialist in the use of Xaar’s products so that they can support the generation of test data for our New Product Development (NPD) activities.
Reporting Relationships:
- Reports to: Team Lead – Product Validation.
- Line management responsibility: none.
Key Accountabilities:
- Working with the test requestor and Team Lead, create plans for product validation activities.
- Follow test plans on product validation activities and present findings to the test requestor.
- Develop and implement new test equipment and processes.
- Contribute to development of documentation for department e.g. SOP’s.
- Training of new and current staff, where appropriate.
- Provide customer support when required.
- Process improvement and adherence to H&S standards and operating procedures.
Key challenges:
- Developing a core understanding of the fundamental operating principals of inkjet printheads, drive electronics, ink systems and printing practices.
- Managing time and balancing priorities, sometimes conflicting.
- Being able to deal with problems rationally and methodically.
- Generating high quality output, including documentation, in a tight timescale.
- Setting up work with the most appropriate hardware for the application.
Key Internal Relationships:
- Product Validation team.
- Project Leads.
- Team Leads (Actuator & Mechanical, Electronics & Software, Inks & Materials, Print Performance, Product Validation).
Person Specification:
- Methodical approach, demonstrating attention to detail.
- Good communication and interpersonal skills.
- Effective team worker.
- Problem solving skills.
- Ability to present data in different formats.
- Ability to follow defined processes.
- Report writing.
Experience of:
- At least three years’ experience as a technician in a similar industry.
- A good grounding in Maths and Physics – ideally to A-Level standard or equivalent.
- A good command of English.
- Experience of following instructions and guidance.
- Computer literate. Microsoft Office/Excel.
- Experience of product verification and validation (ideal but not essential).